Caught between survival ", which is engaged in air ticket agents 10 years of Wu (pseudonym), a few days ago accidentally in the newspaper that the word, do not know why, the old words circled in his mind." Perhaps from within the heart that this sentence reflects our ticket agent status bar, "Wu said.
From the beginning of this year the Dell Inspiron E1505 Battery started deliberately agent zero commission system to be implemented to the recent rise in the aviation industry's sensational letter (China Civil Aviation Information Network Co., Ltd.) to block platform to storm to the survival of the domestic air tickets agents increasingly difficult situation. Air in the airline and the letter of the attack on both sides, China now has about 5,000 agents how to survive? Survival or death in the face, some agents began to scream for restructuring, while others clung to the "mixed day of the day," trusting to luck, but Wu was expressionless and said: "not want to."
Ticket Agent "profiteering age" is not forever,
Wu, born in 1980 as a "80s", ticket agency locations in the West Third Ring Road side of an office building floor, although the agency area of less than 10 square meters, but the location is quite a good. Wu said that their education is not high, vocational high school graduates in the luggage department of a hotel after more than a year, relying on relatives to help in the airline, "muddle" to dry from a ticket agent, it was 1999, when is the ticket agent the "golden years."
"In the year 2001, making good money, ticket agent earned every day if there is no net profit from 3000 to 5000 yuan are not working." Wu is now in retrospect also with some emotion. He disclosed that the ticket agent at Xidan Civil Aviation Building, looking directly to the airlines to take votes, earned are covered button is the actual face value ticket price is full price, but representatives from the Dell Inspiron 6400 Battery to take it off or even 7 lower ticket prices, and then to about 9 off the price to consumers and because the airlines put out their own tickets, so ticket agents do not even pay taxes. The profits of selling a ticket that can reach several hundred dollars.
However, the sales methods to bypass the letter in the navigation system, was the company's opposition. Later, the Civil Aviation Administration has issued for Discount regulating market conduct and other policies, ticket agency industry gradually leave the profits of the times. Now, the ticket agent's sources of income to only 3% agent fee and after the completion of a certain amount of airline tickets to the awards, is known as the "3 + X" system.
"At first dry earns millions of votes on behalf of one year, but until this year, ticket agents have been the transition to a small profit from the huge profits, but after this year, simply enter the era of no benefit. Feel the industry gets narrower, more and did not ' The Money '. "Wu said rather helplessly.
Calculations to reporters that he now has to use the ticket agent Air basic letter of inquiry system, the industry commonly known as "black", the monthly use fee is 600 dollars, buy a ticket machine is 600. In general, small agents have to query the system to two. Hired two employees wages are more than 2,000 yuan a person, plus rent and other costs and expenses of thousands. Meanwhile, in order to safeguard the source, holidays, meals, and to ask customers to send some gifts.
Speaking of income, in addition to a 3% commission is usually fixed, the remaining part of the reward X will change regularly. It is learned that Air China in Beijing, the general provisions of the sales agent of each month, 55% of Air tickets to give incentives. China Eastern, China Southern and so asked his company almost 20% of tickets have incentives. "These restrictions have already increased the difficulty of award ticket agents Helena, in the air spring, Shu Yun and other civil aviation Dell Inspiron 2650 Series battery, the airline will reduce or even abolish the award. Ticket agents revenue plunged." Wu said with a sigh .
By the end of June, the common cut domestic flight ticket agent three awards, so Wu said that civil aviation market to the season on a headache. Most do not like the market ticket agent season, because the off-season and the season generally refers to travel guests, agents targeted at small and medium business customers, ticket sales is not affected by the season. The hot season ticket sales, airline ticket agents to reward the few, generally as a "3 +2" or so. On the contrary, in the low season, airlines to encourage agents often give a higher reward.
Spending big plus lower revenue to the airline ticket agents, caused great pressure on cash flow. "My cash flow has been a problem, because business customers will choose the general statement, the agents and airlines are twice a week end, that is, the agent was asked to customer's ticket back nearly a month, under pressure . "
Not only the capital pressure, mental stress also large. And airlines as ticket agents are also very concerned about the weather, because of bad weather delayed or canceled many of the aircraft, agents give consumers Refund. "I remember the day before the Qingming holiday 13:30, suddenly received a customer call, said the plane was delayed for a long time, the airport do not know when to fly, you say, in the end points can fly." Wu was dumbfounding.
Wednesday, July 28, 2010
After the reduction agents for Discount Incentive
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